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Automation & AI

Booking & Payment Workflows

Customers book and pay themselves; confirmations go out on their own.

Online booking at a glance

Rooms, tables or slots booked on your own website, at any hour.
DirectRooms, tables or slots booked on your own website, at any hour.
A deposit or full payment at booking, through your gateway.
DepositsA deposit or full payment at booking, through your gateway.
From, with the Connected Website and three months of Evolve.
₹45,000From, with the Connected Website and three months of Evolve.
To confirm or change, from the message on WhatsApp.
1 replyTo confirm or change, from the message on WhatsApp.

An empty chair this evening is an hour you can’t sell again.

Bookings by phone and WhatsApp tie up the person who should be looking after clients. A booking page takes them at any hour, shows only slots that are really free, and asks for a deposit — so the booking counts.

Messages do the rest. A confirmation the moment they book, a reminder and the location the day before, and your cancellation rules applied the same way every time.

It comes with the Connected Website, or as a Booking & Appointment System on its own — for rooms, tables, appointments and classes.

Booking & Payment Workflows

What online booking does

Five jobs that leave the front desk free for the clients in front of it.

Online booking

Slots booked without the phone.

Clients pick a service, a stylist and a slot that’s really free, at any hour, from your own website — and walk-ins and phone bookings go on the same calendar, so no slot is sold twice.

  • Live availability, no double bookings
  • Prices by service, weekday and weekend
  • Walk-ins added by your team

The booking page, with only slots that are free

Payments

The deposit comes with the booking.

A deposit or full payment at booking, through your payment gateway, with a receipt sent on its own — and a payment link for the balance, if you want it paid before the visit.

  • Deposit or full payment
  • Receipts sent on their own
  • Payment links for the balance

Paying the deposit, UPI first

Confirmations

Everything for the visit, before they arrive.

A confirmation the moment they book, and a reminder the day before on WhatsApp, with the time, the stylist, the location and a way to change the slot.

  • Confirmation, receipt and directions
  • A reminder the day before
  • Slot changes within your rules

The confirmation, and what the client can do from it

Cancellations

Your rules, applied every time.

Cancellations and changes follow the rules you set — free until a cut-off, the deposit kept after it — and a no-show is recorded with what happened to the deposit.

  • Free cancellation until your cut-off
  • Deposits kept or refunded by rule
  • Changes carried over, not lost

This month’s changes and cancellations

Calendar

Every stylist’s day, on one calendar.

Every stylist, every booking, on one calendar, with online, phone and walk-in bookings together — so the front desk sees what’s free at a glance.

  • Every chair, room or person
  • Online, phone and walk-in bookings together
  • Blocks for breaks, training and events

The afternoon’s calendar, stylist by stylist

Booking & Payment Workflows

Online booking features

Everything that comes with it, set up for you.

  • Live availability

    Only rooms, tables or slots that are really free.

  • Rates and rules

    Prices by service, weekday and weekend, gaps and cut-offs.

  • Deposits and payments

    A deposit or the full amount at booking, through your gateway.

  • Receipts

    A receipt for every payment, sent the moment it’s made.

  • WhatsApp confirmations

    Confirmations and reminders from approved templates.

  • Changes and cancellations

    Clients change or cancel within your rules.

  • Team alerts

    A note to the right person when a booking is made or changed.

  • Walk-ins and phone bookings

    Added by your team on the same calendar.

  • Client history

    Every visit, payment and request on the client’s record.

Booking & Payment Workflows

How online booking and payments work

  • Availability

    Your rooms, tables or people with their rules, so nothing is double-booked.

  • Payments

    Through a payment gateway, with receipts; the gateway’s fees are its own.

  • Messages

    Confirmations and reminders on WhatsApp, from approved templates.

  • Calendar

    Synced with Google Calendar where you need it.

  • Rules

    Prices, gaps between slots, deposits and cancellation cut-offs, set by you.

  • Records

    Every booking, payment and message kept on the client’s record.

How we set up online booking

  1. 1

    Map the rules

    Services and slots, prices, deposits, gaps and cancellations.

  2. 2

    Set up payments

    Your payment gateway, payment links and receipts.

  3. 3

    Build the flow

    The booking page, the front desk’s calendar and every message.

  4. 4

    Test with real bookings

    Every path, including changes, refunds and no-shows.

  5. 5

    Launch and improve

    Rules adjusted as you learn what works, on Evolve.

Works with the tools you already use

  • Razorpay
  • Cashfree
  • Google Calendar
  • WhatsApp Business Platform
  • Gmail
  • Zoho Books
  • Tally
  • Google Sheets
  • Razorpay
  • Cashfree
  • Google Calendar
  • WhatsApp Business Platform
  • Gmail
  • Zoho Books
  • Tally
  • Google Sheets
  • Payments
  • Calendar
  • Messaging
  • Accounts
  • Sheets
  • Payments
  • Calendar
  • Messaging
  • Accounts
  • Sheets
  • Payments
  • Calendar
  • Messaging
  • Accounts
  • Sheets

Booking & Payment Workflows

Who online booking suits

  • Hospitality

    Rooms booked direct with deposits, and tables for large groups.

  • Clinics

    Appointments at every branch, with reminders before each visit.

  • Education

    Demo classes and workshops, booked and paid online.

  • Professional Services

    Consultations booked into your calendar and paid in advance.

  • Retail

    Fittings, alterations and pick-up slots, booked by the customer.

  • Real Estate

    Site visits booked into each salesperson’s day.

Booking & Payment Workflows

Online booking pricing

Online booking comes with the Connected Website, or as a Booking & Appointment System with payments.

Connected Website

A new website with every enquiry answered, booked and tracked.

From ₹45,000

One-time · 4–6 weeks

Start with the Connected Website
  • Online booking page
  • Confirmations and reminders on WhatsApp
  • Deposits and paymentsOptional
  • Cancellation and no-show rules
  • Google Calendar sync
  • A new website, designed for your brandThree revision rounds
  • Evolve care3 months included

Booking & Appointment System

Booking and payments for more rooms, people and rules, on your own site or a new one.

Quoted

In writing, before we start

Ask for a quote
  • Online booking page
  • Confirmations and reminders on WhatsApp
  • Deposits and payments
  • Cancellation and no-show rules
  • Google Calendar sync
  • A new website, designed for your brand
  • Evolve careOptional, from ₹899 a month

For booking inside your own software, see Custom, after a System Blueprint.

Notes on charges

  • Payment gateways charge a fee on each payment, set by the gateway and paid to it, not to Pixel Kinetix. Meta charges for some WhatsApp messages by category; we estimate them upfront.

Pixel Kinetix

Why build it with Pixel Kinetix

  • 01

    The price, in writing

    A published starting price and a written quote before any custom work.

  • 02

    Your clients stay yours

    Your client list, bookings and payments belong to you, not to a booking app.

  • 03

    Your own number

    Messages from your number on the official WhatsApp Business Platform.

  • 04

    Looked after on Evolve

    Rates, rules and messages changed by message, every month.

  • 05

    Connected

    Calendar, payments and accounts kept in step with every booking.

  • 06

    Built in Bangalore

    A Bangalore team building for businesses across India.

Booking & Payment Workflows

Online booking questions

Straight answers to the questions we’re asked most.

Still have a question?

Ask us on WhatsApp, or tell us what you need.

Online booking comes with the Connected Website, from ₹45,000. A Booking & Appointment System with payments is quoted in writing before we start.

Yes. Clients book on your own website, pay a deposit through your payment gateway, and the booking lands on your calendar — with no commission to anyone.

Yes, where you need it to. Calendar sync is part of the Booking & Appointment System.

Yes, if you want them to: a deposit or the full amount. The payment gateway’s fees are its own.

Yes. Every confirmation carries a link to change or cancel, within your rules.

Your team adds them on the same calendar, so availability stays true.

Yes. The same system books rooms, tables, people or seats, each with its own rules.

Yes. Payment links and reminders go out on WhatsApp and email until it’s paid.

Still booking by phone? Let customers book themselves.

Message us on WhatsApp, call or email. We’ll tell you honestly if we’re the right fit.

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