Digital Experiences
A private space where customers see orders, bookings and documents.
A customer portal is a private, branded space where each of your customers logs in to see where things stand, what’s next, what’s due and every document. It answers the three questions every customer has — at any hour, without a call.
Your team posts an update once, and everyone it concerns sees it, with a WhatsApp or email note that something new has arrived. Requests become records with an owner and a status, not messages in someone’s phone.
It’s the same idea as the portal every Pixel Kinetix client uses to follow their own project, built around your business and connected to your CRM and accounting.
Customer Portals
Five things a portal does for your customers — and for the team that answers them.
Progress
Progress, photos and what happens next, updated by your team once and seen by everyone it concerns, with a note on WhatsApp or email when something new arrives.
Today’s update on the customer’s phone, with dispatch photos
Payments and papers
What’s due, what’s paid, and every agreement and receipt, ready to download — and a payment link for what’s next.
What’s due, what’s paid and the papers behind it
Requests
A request becomes a record with an owner and a status, not a message in someone’s phone. Replies happen inside the portal, with a history both sides can see.
Requests, each with an owner, a status and a history
Your team’s admin
Your team gets an admin to post updates, upload documents, send payment requests and answer requests — with roles for who does what.
The team’s view of every customer
Documents
Invoices, quotes, agreements and certificates sit in folders on the customer’s record, with every version kept and a note when something new needs a look.
Every document for one customer, every version kept
Customer Portals
What a customer portal can include, chosen with you in the System Blueprint.
By email or phone number, with a one-time code.
Each customer sees only their own information.
Progress, photos and notes, in order.
What’s due, what’s paid, and a link to pay.
Agreements, invoices and receipts, ready to download.
Tracked, with owners, statuses and replies.
WhatsApp or email whenever something new arrives.
Post updates, upload documents and answer requests.
Who posts, who answers, who sees payments.
Built for phones first, like everything we make.
To your CRM, accounting software or a database we build.
Your logo, colours and domain.
Customer Portals
By email or phone number; each customer sees only their own records.
Connected to where it already lives: your CRM, accounting software, or a database we build.
Who posts updates, who answers requests, who sees payments.
WhatsApp or email whenever something new arrives.
Designed for the phone your customers will open it on.
Monitoring, daily backups and security updates on Evolve.
What customers need to see, and where that information lives today.
The portal’s screens for customers, and the admin for your team.
Logins, records, documents, payments and notifications.
A few customers use it first; their feedback shapes the launch.
Everyone invited; improvements every month.
Customer Portals
Buyers follow construction, instalments and papers in one login.
Clients see where their matter stands and download their documents.
Parents check attendance, fees and reports without calling the office.
Dealers track orders, dispatches and invoices on their own.
Patients find their reports, prescriptions and bills in one place.
Your customers’ accounts, usage and invoices, behind their own login.
Customer Portals
Every portal starts with a System Blueprint, credited in full if you go ahead.
A fixed-fee study of how your business works, with a roadmap and a fixed quote.
₹10,000
Credited in full if you go ahead · 1–2 weeks
Start with a BlueprintA portal for your customers and an admin for your team, connected to your data.
From ₹65,000
Fixed quote per phase · Timeline set in the quote
Ask for a quoteEmail login codes cost nothing to send; SMS and WhatsApp codes are charged per message by the provider, paid by you, and estimated upfront.
Pixel Kinetix
A System Blueprint and a fixed quote for each phase — never an open-ended bill.
You own the code written for you once it’s paid for in full.
Phases that go live on their own, so you benefit long before the end.
On every phase we deliver, then Evolve for the months after.
The people who’ll use it try it on real work before everyone gets it.
A Bangalore team building for businesses across India.
Customer Portals
Straight answers to the questions we’re asked most.
It starts with a System Blueprint for ₹10,000, credited in full if you go ahead. Portals are Custom, from ₹65,000, with a fixed quote for each phase.
Yes, the same idea. Every Pixel Kinetix client follows their project in a portal; we build one for your customers, around your business.
By email or phone number, whichever suits them. Email codes cost nothing to send; SMS and WhatsApp codes are charged per message by the provider, paid by you, and we estimate them upfront.
Yes. Every customer’s records are private to their login.
Yes. Your team gets an admin to post updates, upload documents and answer requests.
Yes, where that software has an API or an export. We check this in the System Blueprint.
Yes, through a payment link from a payment gateway, with the receipt saved to their documents. The gateway’s fees are its own.
Yes. It’s built mobile-first, like everything we make.
Message us on WhatsApp, call or email. We’ll tell you honestly if we’re the right fit.